Frequently Asked Questions
How to add manually a time entry for the current day without the record buttons?
On the RECORD screen click and select Add entry.
How to edit a time entry from the current day?
On the RECORD screen on top right click on a time entry. After that, on the left the details of this time entry are displayed. Click to open the edit dialog.
How to add manually a time entry for a past day?
On the TIMELINE screen navigate to the desired day, click and select Add entry.
How to edit a time entry from a past day?
On the TIMELINE screen navigate to the desired day - click on the time entry. After that, below the details of this time entry are displayed. Click to open the edit dialog.
How to move a project to another domain?
You can move a project including all his tasks and time entries to another domain. For this, you have to open the project settings (see here), In the project settings just select another domain.
How to move a task to another project?
You can move a task including all his time entries to another project. For this, you have to open the task settings (see here), In the task settings just select another project.
How to merge two tasks together?
If you have two tasks within one Project, you can merge them together. For this, you open the task settings (see here) for one task and change the name to the same name like the other one. After that, you have only one task which contains the time entries form both tasks.
How to export domains, projects, tasks and time entries?
In the menu select Manage data - Export time entries. The export dialog opens where you can select the desired projects and the desired date range. Click OK to get a selection of apps, e,g. Gmail or Dropbox which can handle the export (a CSV file).
How to import domains, projects, tasks and time entries into a new Android device?
On the Android device, open a previous exported CSV file, e.g. as an attachment of a mail. Now you get a selection of apps which can handle the CSV file. Select Gleeo Time Tracker and the import will start.
Why nothing gets imported?
When you load a CSV file with time entries but nothing gets imported, in most cases this is because a wrong date format. Sometimes the date format changes when you open it e.g. with Excel. Please check the format in a text editor. The date has to be in the format 'yyyy-mm-dd'.
Import data from 3th party system?
If you have to import data from another source, you can create a CSV file on your own. As a starting point you can export one time-entry, you will get a file with a header row and one time entry row. When you create your own import file, two things are very important.
Date format: yyyy-mm-dd hh:mm (e.g. 2018-09-21 08:00)
Minimum available columns (variants):
- Domain, Project, Task, Details, Start, End
- Domain, Project, Task, Details, Start-Date, Start-Time, End-Date, End-Time
How to record several activities parallel?
Example: Record pure working time in its own project. In the settings of this project select "Parallel recording". Create further projects for parallel activities, e.g. for pauses or project tasks.
Add time entries with 0 duration, just to count a process?
You can record time entries with a length of zero seconds. For this, you have to reduce the record threshold in the Gleeo Time Tracker settings to a value of 0. On the report screen you can see how many time entries you have. With two long clicks on the screen you can make the item count visible.
Imprecision on the report screen?
It is possible that the several time totals have a small divergence to the effective durations. When you show the minutes as tenth of hours or hundredth of hours, the totals are displayed as a rounded value. In this case, it is also possible, that the overall total is not the exact sum of all project totals. You can avoid this, when you go into the Gleeo Time Tracker settings and select under Duration the checkbox Round on day basis.
What is the function of the active state?
The active flag helps you to hide not actively used projects and tasks. In the Export time entries function for example, you can limit to active projects/tasks. If you no longer need a specific project or task active, you can hide it this way from the selection list, but you can let the appropriate data still existing.
Copy data from an old to a new device? (without CSV export/import, without Sync&Team service)
If the setting Internal backup is enabled, on the accessible file system the folder GleeoTimeTracker is created. This folder you can completely copy to your new device. After that, via the menu Manage data and the function Import data backup, you can restore your data and with the function Import settings backup, you can restore your settings like project colors.
How to restore data from the Google Drive Upload?
If the setting Internal backup is enabled, on the accessible file
system the folder GleeoTimeTracker is created. In this folder you can
copy the files from the Google Drive folder GleeoTimeTrackerInternalBackup. After that, via the menu Manage
data and the function Import data backup, you can restore your
data and with the function Import settings backup, you can restore
your settings like project colors.
Please consider: If you download the whole folder GleeoTimeTrackerInternalBackup from Google Drive, you will get a ZIP-file. Now you have to extract the content under the contained folder GleeoTimeTrackerInternalBackup into the folder GleeoTimeTracker.
How to delete a domain completely?
If you like to delete a domain including all underlying elements like projects, tasks and time entries, you can do the following:
- Login into the web application
- Go to the page Domain
- Click the red button
- On page bottom click Show deactivated domains
- Via the blue button on the right side click Delete
Why a domain don't get synchronized?
If a domain user is excluded from this domain by the admisatrator or the administrator has deactivated or deleted this domain, the domain is no longer synchronized. The domain and all underlaying projects and tasks are marked with this symbol: ↮
If the domain shall be synchronized again, you have the following opportunities:
- The user is excluded from the domain → Invite this user again for this domain.
- The domain is deactivated by the administrator via the wab application → The administrator activates the domain via the web application.
- The domain is deleted by the administrator via the wab application → In the app move all projects under the not syncing domain to another (syncing) domain..
All entries duplicated - why? How to fix that?
The following can lead to duplicate domains, projects, tasks and time entries: You have already used Gleeo Time Tracker including the Sync&Team service. Now you install e.g. on a new Android device the Gleeo Time Tracker app. Before you start the synchronisation service, you import existing data form the internal backup or from a export (CSV file) you have made before. Now all data exists in the new installed app. If you now start the synchronisation, this new data get uploaded to the server. For the server this data are new and he save them into the database. But because this data already exists from the synchronisation of the old Android device, you have now duplicated entries.
In this situation you can remove the duplicate entries as following:
- Deinstall the Gleeo Time Tracker app
- Delete one of the duplicate domains (see here how). If every time entry is duplicated, it doesn't matter which one you delete. Otherwise you shoud check first which domain contains all time entries. Because both domains have the same name, it can be helpful when you rename one, e.g. from "Standard" to "Standard copie".
- Now you can install the Gleeo Time Tracker app again. As first step start the Sync&Team service.
Why encryption hints are shown?
If a password for a domain is missing, the web browser can't decrypt the data for this domain. In this case, for the encrypted text items encrypted is displayed and the message Not able to decrypt whole content! is shown. On the project and task pages this message is also visible when a password for a deactivated domain is missing and this domain contains projects and tasks. This projects and tasks get visible when you click on Show projects of deactivated domains respectively Show tasks of deactivated domains.
How to enter a domain password in the web application?
Go to the domain page. The title of a domains where the password is missing is rendered in red color. On the right, click the first green button with the pencil symbol: The domain edit dialog opens where you can enter the domain password.
How can I change the Email-Account for the Sync&Team service?
When you have already done a synchronisation with an Email-Account and you would like to use another Email-Account, you can do the following:
- Make sure in the Gleeo Time Tracker app the Internal backup is enabled
- Check the Internal backup (Gleeo Time Tracker menu → Manage data → Import data backup ⇒ at least one backup with an actual date has to be listed. If this is not the case you can add a time entry and restart the app afterwards.
- Just for an additional insurance: In the app make a full CSV data export (see here how)
- Uninstall the app
- In the web application delete all domains (see here how)
- Install the app and use the new Email-Account for the Sync&Team service
- Import the recent backup (Gleeo Time Tracker menu → Manage data → Import data backup)
How to export data out of the web application?
With the export button you can export time data. It exports the data in a manner like they are displayed in the table (sort, visible columns, date range). In the settings it gives additional options for the export, e.g. date and time in separated columns. Limitation: Geo locations are not exported.
What can I do when the web application doesn't accept my domain encryption password?
First, make sure the web application gets really the same password like the Gleeo Time Tracker app. Here you can see the password in the app:
After that, control the passwort in the web application. The password input can be made visible by clicking on Show password:
Seems the password to be identical, maybe it has some leading or trailing space characters. To resolv this problem it is the easyest to mov your projects to a new domain. To achive this you can do the following:
- In the app create a new domain.
- Move all projects to this new domain.
- After synchronisation, in the web application enter the new password.
- After that you can remove the old domain in the app and also in the web application.
How can I cancel my subscription?
Google Play subscription: You can cancel your subscription via Google Play. Search for Gleeo Time Tracker and click "MANAGE SUBSCRIPTION".
Gleeo subscription: A subscription made directly via the web application has to be cancel via the web application. Log into the the web application and click on the user name on the top toolbar. The menu item Manage account is shown. Click this menu item and after that the button Stop subscription.